6 tools for collecting user feedback from your web application
Are you looking for ways to collect user feedback from your web application? User feedback is essential for any business, as it helps you understand your customers’ needs and improve your product or service.
Fortunately, there are a number of user feedback tools available that can help you collect feedback effectively. In this article, we will discuss 6 of the best customer feedback tools that you can use for your web application.
So, what are you waiting for let’s begin!
Top 6 best tools for collecting user feedback:
Web applications are constantly evolving to meet the ever-changing needs of users. In order to ensure that your web application is meeting the needs of your users, it is essential to collect feedback throughout the development process.
6 of the best user feedback tools that can be used to collect feedback from your web application are:
1. Canny
Canny is one of the most popular customer feedback tools. The number of articles beginning with "Best alternatives in Canny..." at the top of the search results only proves its premium status. At Monterail, you can't argue. Granted, Canny isn't the cheapest tool, but it has a lot of great features that make it worth the money.
2. Sleek plan
Sleekplan is his one of the most famous Canny.io alternatives. Its capabilities include customer tracking suggestions, ideas and bugs, feature prioritization and development, change log retention, roadmap and customer notification sharing.
3. Savio
Savio believes centralizing and categorizing product feedback is important and is looking for ways to make collecting feature requests as convenient as possible for the SaaS team.
Convas
Another feedback tool to think about is Convas. Businesses were broken down into four steps:
- obtaining user feedback through feedback pages or in-app widgets
- systematising the insights obtained
- prioritising with a vote system, developing and sharing a roadmap
- And last, methodically assessing the insights obtained.
The consumer feedback loop is manageable. It displays the customer's current work status and sends them automatic emails to keep them informed.
5. Acute
Acute has established itself as a tool intended to encompass all customer feedback from users, prospects, team members, and more. You can put this feedback into context, select features that support your product strategy and goals, prioritize high-impact features, and keep the community informed of the status of each feedback.
6. Productboard
Last but not least, Productboard offers functionality very similar to the above tools. That means we have a full her capacity product board to create a comprehensive roadmap for. Additionally, product boards can be integrated with other systems such as Zendesk, Slack, and Jira via open APIs.
Conclusion
Being a web developer, one of your main goals is to create a web application that is user-friendly and provides a great user experience. To do this, you need to have a good understanding of your users and what they want from your web application. One of the best ways to get this understanding is by collecting user feedback. For that, we have covered several best customer feedback tools above that you can use to collect user feedback and get better understanding with users.